If your nonprofit uses Shout for Good the news that the platform is closing on Tuesday, 4 August 2026 may have raised a lot of questions. 

The natural first question may be, “What platform should we move to next?”

What happens to your donation pages? Your campaigns? Your supporter data? Your regular givers? And how do you make a move without creating more admin for your team or friction for your donors?

For many nonprofits, this is more than a platform replacement project. It is a chance to step back and think about how fundraising, payments, supporter engagement, and CRM all fit together.

For organisations already using Salesforce, or considering a move to Salesforce, this can also be an opportunity to build a more connected fundraising setup rather than simply swapping one standalone platform for another.

Start With Strategy, Not Features

When a platform closes, it is easy to focus on feature comparisons.

But different fundraising platforms are built differently. Even when two systems appear to offer similar functionality, the experience for donors, fundraisers, finance teams, and admins can be completely different.

Instead of asking “What looks most similar?”, it is often more valuable to ask:

• What donor experiences do we need to protect?

• What fundraising processes are causing unnecessary administration?

• Where is supporter data currently fragmented?

• What reporting do our fundraising, finance, and leadership teams need?

• How do we want our CRM, website, payment gateway, and campaigns to work together?

• What technology choices will support long-term growth rather than short-term patching?

Protecting Regular Givers During Migration

One of the biggest risks during any fundraising platform migration is recurring donor disruption.

Regular givers are often some of a nonprofit’s most loyal supporters. Even small interruptions to recurring payments or communication can create donor confusion and unnecessary churn.

That is why protecting regular giving should be treated as a priority from the start of the migration process, not something reviewed at the end.

A strong migration plan should consider:

• Which recurring donors are active today

• How payment schedules and payment methods will be handled

• What donor consent or communication may be required

• How failed or expiring payments will be monitored

• How donor history and preferences will be preserved

• How supporter care teams will respond to questions

• How finance and fundraising teams will track migration progress

For organisations using Salesforce, bringing regular giving data closer to the CRM can be a major advantage. It can help teams understand each supporter’s full relationship with the organisation, monitor payment activity, and create more personalised stewardship journeys.

Payments2Us supports recurring giving and payment management in a Salesforce-connected environment, helping nonprofits manage regular donor relationships with greater visibility and care.

The focus is not just on moving transactions. It is on protecting trust.

Why Many Nonprofits Are Considering Salesforce

The closure of a fundraising platform often encourages organisations to reassess their wider technology environment.

Many nonprofits have fundraising tools, payment systems, spreadsheets, email platforms, and CRM data sitting in separate places. This can make it harder to understand donor behaviour, report on campaign performance, manage supporter journeys, or reduce manual administration.

Salesforce gives nonprofits a central place to manage supporter relationships, fundraising activity, reporting, and engagement. For organisations that want a more connected and scalable operating model, it can provide a strong foundation.

When paired with the right fundraising and payment solution, Salesforce can help nonprofits:

• Build a single view of supporters

• Connect donation and payment activity to donor records

• Improve campaign reporting and attribution

• Reduce manual data handling

• Support fundraising, finance, and operations teams with shared information

• Create more personalised donor engagement

• Scale systems as organisational needs grow
  

This is where Payments2Us can play an important role.

Where Payments2Us Fits

Payments2Us is designed for nonprofits that want fundraising and payment activity connected with Salesforce.

It supports a range of fundraising and payment use cases, including online donations, recurring giving, direct debit, event registrations, ticketing, memberships, merchandise, automated receipting, and modern payment options such as Apple Pay and Google Pay.

More importantly, Payments2Us helps organisations bring supporter, payment, campaign, and transaction information into a connected Salesforce environment.

This can reduce the need for disconnected spreadsheets, manual imports, and fragmented reporting. It can also give teams a clearer view of how donors are engaging across different fundraising activities.

Questions to Ask Before Choosing Your Next Fundraising Platform

Before selecting a new solution, nonprofits should take time to assess their current and future needs.

Useful questions include:

1. Are we simply replacing a tool, or are we improving our fundraising operating model?

2. Do we want donor and payment data connected to our CRM?

3. How will we protect regular givers during the transition?

4. What reporting do fundraising, finance, and leadership teams need?

5. How much manual administration are we trying to reduce?

6. What supporter journeys need to be rebuilt or improved?

7. How will the new solution support future campaigns, events, and giving programs?

8. Does this technology choice align with our long-term Salesforce or CRM strategy?

These questions can help shift the decision away from a narrow feature comparison and toward a more strategic view of fundraising technology.

Final Thoughts

The closure of Shout for Good means many nonprofits are now reviewing their fundraising technology and next steps.

While it may be tempting to look for the closest replacement, this is also an opportunity to think more strategically about donor experience, operational efficiency, reporting, and long-term growth.

For organisations already using Salesforce, or considering Salesforce as part of their future roadmap, Payments2Us offers a connected fundraising and payments solution built with nonprofit needs in mind.

Most importantly, the transition should not just focus on moving systems. It should focus on protecting donor relationships, maintaining fundraising continuity, and setting the organisation up for the future.

Talk to Payments2Us about your fundraising platform migration