We believe our success is based on your success. To ensure your success, we have provided a number of support options to both help your organisation get started and to take full advantage of the comprehensive set of features available.

Online user guides

Quickly locate the answers you need by using your search engine of choice to locate the correct help articles 24/7 days a week. Each article provide step by step instructions with screenshots and user-friendly termininoloy. These guides are updated almost daily to have new and fine tuned information.

View the online user guides

Trailblazer group

Join our trailblazer community to connect with like minded customers. Seek best practices and tips from others or simply listen in for the latest updates and tips.

Access the Trailblazer group

Video guides

If your preferred mode of learning is through having others show you, then our walk through and instructional videos are ready and waiting for you.

View the video guides

Premium support

For those that are time poor, or needing more on the one-on-one coaching or consulting then our Premium Support packs are for you.

Find out more

Logging a support request

For customers on standard support, we aim to get a response to you within five business days based of Melbourne, Australia AEST and working days.

You can lodge a request online or email support@payments2us.com

Start your free trial or contact us for a demo.

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